Support & Help Center
We are here to help you get the most out of JevBot by Legety. Whether you have questions about using the Chrome extension, configuring your inference keys, or managing your subscription, reach out to us anytime.
Contact Us
Email Support
Our support team answers inquiries Monday through Friday, typically within 24 hours.
Quick Self-Service Links
- Manage Subscription & Credits: Visit the Account Dashboard to view your remaining steps, change your plan, or cancel your subscription.
- Chrome Extension Privacy: Review our dedicated Extension Privacy Policy for detailed disclosures on permissions and data handling.
- Terms of Service: Read our full Terms of Service governing payments, Paddle merchant of record terms, and acceptable use.
Frequently Asked Questions
How do I open and run the extension?
Click the Jev icon in your Chrome toolbar to open the native side panel. Navigate to any regular web page (http or https), type what you want to accomplish in the goal box, and press Run. You can also use Step to execute and inspect actions one by one.
Why do I see “This page cannot be automated”?
Google Chrome's security model strictly prohibits all extensions from scripting internal browser pages (such as chrome://, chrome-extension://, or the Chrome Web Store). Navigate to a normal website (e.g. google.com, wikipedia.org) and try again.
How does billing work?
Every new user gets 3 free tasks and 3 days of trial on any subscription plan. Afterward, you can choose a monthly subscription (Pro/Max) or one-time credit packs. Payments and VAT are handled securely by Paddle. Alternatively, you can switch to BYOK (Bring Your Own Key) in Settings and use your own OpenRouter API key at cost with zero fees to us.
How do I dictate tasks with my voice?
Click the microphone button in the goal box or tap the voice orb at the bottom of the panel. Chrome will ask for microphone permission once. Audio is recorded only while you speak and is sent strictly to your transcription endpoint for real-time speech-to-text.
How do I request a refund or cancel my plan?
You can cancel your subscription at any time with one click from your account page. For billing inquiries or refund requests, email us at support@legety.com with your account email address.